Your Client's Voice

Too many professional services firms and professionals make the mistake of assuming they know what their clients need and want. Considering the client's perspective is critical to future growth. The resources below were compiled as a result of hundreds of interviews, pitches and proposals with in-house counsel and other buyers of legal services including in-house counsel from Domino's Pizza, AT&T Corp., Microsoft, General Motors, The Dow Chemical Company, Starbucks, ChevronPhillips Chemical, ThyssenKrupp U.S.A. and many others.